What's your cancellation policy?
Your appointment is very important to us and we set aside time just for you. With that in mind, should you need to reschedule your appointment we kindly ask for at least 24 hours notice for any change to a single reservation and 72 hours notice for appointments that include multiple services. This ensures that we will be able to accommodate clients from our waiting list and that our estheticians are able to adjust their schedules accordingly. We understand circumstances arise that do not allow for 24-hours notice, just give us a call to notify us of this. If you do not show or cancel without any notice, we reserve the right to charge payment in full at our discretion or hold payment for future reservations. Thank you for understanding as our goal is to provide the best possible service to all of our clients.
I still have question, that isn't listed above. Can I send you an e-mail?
Sure! Feel free to reach out to us at firstname.lastname@example.org
QUESTIONS? WELL WE HOPE SO...
No question is a "weird question" to us, we do this all day long! There is nothing to be nervous, embarrassed, or anxious about. You've found a good place to go! We are here to help and guide you through your experience here at Waxology. We love to wax and want you to love it too, so knowing what to expect is the best way to get started. Here are answers to a few of the most commonly asked questions! If you don’t find the answer you’re looking for give us a call or send us an
e-mail at email@example.com